Frequently Asked Questions
Everything you need to know about your order and official merchandise.
When will my order ship?
Standard orders typically process within 3-5 business days. For limited edition drops or pre-order items, please refer to the specific shipping timeline listed on the product page.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to customs duties.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Music media, such as vinyl and CDs, must be unopened and in their original shrink-wrap to be eligible for a refund.
How can I track my package?
Once your order has been handed over to the carrier, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know what size to order?
A detailed size chart is available on every product page. Most of our apparel follows a standard unisex fit, but we recommend checking specific measurements to ensure the perfect fit.